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Privacy Policy |
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General Statement:
The information collected from our borrowers during the
originating and processing of your loan is not shared with
any other parties except as required to complete your loan
approval process or as required by law. Paper Data:
All paper files are retained for the required period
prescribed by law. This is usually for three years from the
closing/funding date. After that time period has elapsed,
your paper file and all personal data contained in that file
will be destroyed by shredding or incineration.
Computer Data: Computer files are maintained for a
minimum of 5 years. Any computers that are being replaced in
our office will have the hard drives reformatted or removed
before they are disposed of to ensure that your personal
data cannot be recovered from the hard drives. Back up disks
will be reformatted or destroyed before they are disposed of
to further protect your personal data.
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Broker Recovery Notice |
| ROBERT H ENGLISH AND THE BELOW
LISTED LOAN OFFICERS ARE LICENSED UNDER THE LAWS
OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO
REGULATORY OVERSIGHT BY THE TEXAS DEPT. OF SAVINGS AND
MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A
COMPLAINT AGAINST ROBERT H ENGLISH
AND/OR THE BELOW LISTED LOAN OFFICERS SHOULD
COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS
DEPT. OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR,
SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND
INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE
DEPARTMENT’S WEB SITE LOCATED AT
WWW.SML.STATE.TX.US OR OBTAINED FROM THE DEPARTMENT
UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE
AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY
FAX AT (512) 475-1360, OR BY E-MAIL AT
SMLINFO@SML.STATE.TX.US. THE DEPARTMENT MAINTAINS
THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF
CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR
LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A
COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE
RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM.
FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE
CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT
ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
Robert H English
Texas Mtg. Broker License #72707
Douglas B. Fugate
Texas LO License #62694
Rich Castillo
Texas LO License #69343 |
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